PROCESSING TIME
You will receive an order confirmation email soon after your purchase. We try to process orders as quickly as we can. On average, we process/ship orders within 2 business days.
ESTIMATED DELIVERY TIME
Once your order has been shipped, you will receive a notification email with your tracking information. Shipping times vary depending on the product, your location, and the time of the year. The time frames below are estimates only.
- USA: 7 - 12 business days
- Canada: 6 - 12 business days
- UK: 7 - 12 business days
- Europe: 7 - 14 business days
- Australia: 6 - 12 business days
- New Zealand: 6 - 10 business days
- All Others: 2 - 3 weeks.
Please Note: Due to the ongoing Covid-19 global situation, there may be some delays in delivery times. The length of these delays will vary depending on the destination. Also, from time to time, customs agents may delay the delivery of packages at their discretion.
TAXES/CUSTOMS FEES:
For international (non-USA) orders, import duties, taxes, and charges (if applicable) are not included in the item price or shipping cost. These charges vary from one country to another and are the buyer's responsibility. In most cases, VAT and customs fees will not apply due to the relatively low value of the shipment. However, we encourage checking the customs and VAT laws of your local region before making a purchase.
If you have concerns about your order, please don't hesitate to email us at help@mindvocates.com or message us on the chat bot and we will get back to you as soon as possible.